After-sales services
To maintain the achieved level of efficiency, we offer you a comprehensive service and support plan as part of our continuous assistance.
6
service departments
80
employees
60
service engineers
30
types of services
CUSTOMER SERVICE
- Receiving and processing applications and queries
- Forwarding applications and queries to relevant departments
- Quality control of services delivered
SPARE PARTS STORAGE
PRE-SALE INSPECTION
- Completeness check
- Quality check
- Preparation for shipment
- Functional check
REPAIR AND DIAGNOSTICS WORKSHOPS
- Diagnostics and repair of small-sized equipment (up to 30 kg)
- Diagnostics and repair of electronic assemblies and units
- Diagnostics of customers’ products
AUTOMATED SYSTEM (1C:ENTERPRISE)
- Accounting of queries and applications from clients
- Work and labor accounting
- Accounting of installed equipment and related activities
Labs and showrooms
Our services include:
- Development of new products and conversion of products using 3D-MID technology
- Product prototyping
- Reverse engineering
- Prototype and small-batch production
- Production automation for assembly of components and finished products
- Training and consultation on new technology and materials
- Engineering and after-sale support of business
- Product inspection and quality control
- Testing and development of new materials
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